Ongoing support and growth
After launch, a seller's needs shift to keeping inventory flowing, finding new products and making better decisions with real data. Our ongoing support gives you a regular point of contact for guidance, new sourcing and reviews of what is working, at a level you choose.
Who this service is for
- Sellers who have completed an initial project with us.
- Established sellers who want regular sourcing support.
- Owners who want a sounding board for business decisions.
Support available
Regular reviews
Periodic reviews of sales, stock levels and margins.
New sourcing
Ongoing research and supplier identification for new products.
Guidance
Answers to operational questions as they come up.
Process improvement
Simple checklists and routines for reordering, pricing checks and supplier follow-up.
Typical process
Choose a level
Agree the support level and review schedule.
Baseline review
We review your current position.
Regular work
Sourcing and guidance continue on the agreed schedule.
Adjust
The scope is reviewed as your needs change.
Steps and timing depend on your circumstances and on the organisations involved. Your quotation sets out the agreed steps.
Information needed to start
To prepare an accurate quotation, it helps to have the following ready. Please do not send identity documents, bank details or passwords through the website.
- Your current marketplace and account status
- What kind of support you want most
- Preferred review frequency
Scope and exclusions to confirm
Your written quotation is the final word on what is included. These points are confirmed with every client:
- Support covers the activities in your agreement.
- No sales, profit or growth figures are guaranteed.
- You remain responsible for your seller account and its compliance with Amazon's policies.
Frequently asked questions
Is there a minimum commitment?
The term is set out in your quotation. We aim to keep arrangements flexible.
Can I pause support?
This depends on the agreed terms. Tell us early and we will discuss the options.
Do you manage my seller account?
Only the activities agreed in writing, through access methods you approve.
What if I need something outside the agreed scope?
We will tell you and quote it separately before starting.
Can support include training for my team?
Yes. See Wholesale FBA Training.
Discuss your Ongoing Support & Growth requirements
Share a few details and we will prepare a tailored quotation. Nothing is included unless it is listed in writing.